Zarhym posted:

For all intents and purposes, we don’t consider it constructive feedback just because you followed the Code of Conduct and didn’t call us names. This is a beta test, so generalized feedback about how and (vaguely) why healing is not fun — when we haven’t even reached the level cap in the test process — doesn’t give us actionable feedback.

There are a few things to consider here:

  1. Healers don’t play in beta quite like they do in Wrath of the Lich King. Yes, the system is designed to be less forgiving so that the heal you choose to cast, or how often you choose to heal your party or top off their health bars, should be a more meaningful decision.
  2. Numbers are still being balanced, bugs are still being worked out with each new build, and we’re still iterating upon individual spells and abilities.
  3. The whole group could be approaching a dungeon like they do in Wrath, trying to pull as many packs of mobs as possible to charge through it. This isn’t Wrath, nor are players or creatures balanced around Wrath numbers.
  4. As an expansion of my first point, you might be making bad choices.

If you’d like to give us constructive feedback we can take with us to the drawing board, give us scenarios. Tell us what rotations you’re using, the group make-up, whether you’re using CC or AoE, a play-by-play of specific pulls or boss fights, etc. We want to know what the specific cases are where you are being as conservative as possible and still finding it to be a struggle, or even just too frustrating. We can look into that type of data.

The basic premise of this post speaks to all feedback on these forums. Not only do generalized complaints do very little to give us areas on which to focus testing, you’re actually accomplishing the opposite of what you’re trying to. You’re making it more difficult for us to implement changes and then get technical breakdowns from testers in order to keep this a civil, constructive environment where we can better iterate upon areas of concern based on real data.

These forums should not be used like the live forums tend to be, folks. If we can’t get adequate and detailed reports from players about their experiences while testing, we’ll need to find more players willing to work with us in this regard.